Privacy Policy

This policy explains how Taiwei Mystic Mirror collects, uses, stores, and protects data provided when you use chart, reading, classics, and payment services.

Data we collect

  • Account data: email, name, language preference, and login session.
  • Chart data: birth date, birth time, calendar type, gender, birthplace, generated charts, readings, and classics entitlements.
  • Transaction data: orders, credits, payment status, refunds, and support handling records.
  • Technical data: request time, error logs, model-call status, and security audit information.

How we use data

  • To provide chart calculation, reading generation, credit wallet, classics access, payment crediting, support, and admin operations.
  • To protect accounts, process webhooks, debug errors, improve quality, and handle refunds or compliance needs.
  • Readings are for cultural study and personal reference only, not medical, legal, investment, or other professional advice.

Sharing

  • We do not sell personal data.
  • Payment processors, email delivery, model providers, database, and hosting vendors may process data only as needed to provide the service.
  • We may retain or disclose necessary records for legal, tax, risk, or dispute handling.

Retention and security

  • Account, order, credit, and entitlement data are retained while the account exists or as legally required.
  • We use sessions, authorization checks, webhook signature verification, database permissions, and log minimization to protect data.
  • You can contact support to request access, correction, or deletion of deletable account data.

Contact

  • For privacy questions, contact support: support@taiwei.app